Contact Sky Glass IPTV Support

Tell us what you are trying to do and which device you have. A model number, app name and clear description help support give you the right instructions.

WhatsApp: +44 7532 818129

Email: support@skyglass-iptv.co

How can we help?

Trial or subscription

Share your device, preferred duration, simultaneous connection needs and any content you want checked.

Installation

Include your exact device model, player name and the step where you got stuck.

Login or playback

Provide the error message, whether the problem affects one stream or several, and what you have already tried.

Renewal

Give enough information to identify your account and tell us which duration you want to discuss.

Reseller panel

Ask about the current price and terms for the minimum 120-credit starting purchase.

Send Your Enquiry

What to Include for Technical Support

A useful support message includes:

  • Your device type and model.
  • The IPTV application name.
  • Whether you use a trial or paid subscription.
  • The exact error message, if one appears.
  • Whether the problem affects one stream or several.
  • Whether you use Wi-Fi or Ethernet.
  • Any troubleshooting already attempted.
Keep passwords, playlist links and payment-card information out of your message.

Checks to try first

The installation guide has the steps for each device group.

Make sure your internet connection works and your account is active.
Reopen the app, check the login fields for mistakes and test another stream if playback is the issue.
Keep passwords, playlist links and payment-card information out of public posts.

Support FAQs

Send your device model, app name, exact error and the step where you stopped. Do not send payment-card information.
Provide the application name and error message. Check that you entered the supplied details without extra spaces, then note whether one stream or several are affected.
Yes. Share your device, preferred duration, simultaneous connection needs and any content you want checked so the team can explain the options.
Give enough information to identify your account and tell us which duration you want to discuss.
Ask about the current price and terms for the minimum 120-credit starting purchase.
Send a Support EnquiryView Installation Guide