Create Customer Accounts
Use the panel to create eligible customer accounts for the subscription types available to your panel.
Create and manage eligible customer subscriptions through a reseller panel. The minimum purchase to create a panel is 120 credits.
Credits have no time limit, so you can use your remaining balance for eligible future activations and renewals.
| Subscription time | Credits required |
|---|---|
| 1 month | 1 credit |
| 12 months | 12 credits |
One credit provides one month of subscription time. The credit balance itself does not expire. Check the account type and any connection requirements in the panel before activating a customer.
A minimum of 120 credits is required to create a reseller panel. Ask the reseller team for the current price of those credits and the full panel terms before purchasing.
Use the panel to create eligible customer accounts, check your credit balance and review account status and expiry dates. It can also help you organise renewals as your customer base grows.
You handle your customer relationships, retail pricing and payments. Give customers accurate information about their plan, device setup, account duration and simultaneous connection allowance.
Use the panel to create eligible customer accounts for the subscription types available to your panel.
Review your available credits before activating or renewing customer subscriptions.
Review account status and expiry dates so you know when renewals may be needed.
Use panel records to help organise renewals as your customer base grows.
Panel access starts with a minimum purchase of 120 credits. Ask the reseller team for the current price of those credits and the full panel terms before purchasing.
Ask About a Reseller PanelTell the reseller team about your expected customer volume and subscription durations.
Confirm the purchase price for at least 120 credits, available account types and support arrangements.
Once your arrangement is confirmed, use the supplied credentials to sign in.
Practise checking the required credits, creating an eligible account and finding its expiry date before accepting customer orders.
Before creating an account, confirm which package the customer wants, how many simultaneous streams they require and which device they use. After activation, give them their account information privately and direct them to the correct installation guide.
Keep a record of the agreed duration and expiry date. When a customer reports a problem, ask for the device model, player name and exact error so you can give useful help.